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CONTACT

Your next step begins right here today

We're here for you. Our support team is ready to answer your questions and resolve any issues, promptly.

Email Address

Support@zojapay.com

Phone Number

Call: 02012275570

Whatsapp: +2349168337330

Office Location

9B, Akin-Ogunmade Street Gbagada, Phase II, Lagos

Get in Touch with Us

FAQ

Have More Questions?

Browse our frequently asked questions below for quick answers.

Zojapay is a digital app that enables small businesses and mobile money agents to process transactions effortlessly using their mobile devices.

Zojapay works by connecting your mobile device to a secure payment network. Simply download the app, register your business, and start accepting payments via QR codes, NFC, or direct transfers. Funds are processed instantly and deposited into your linked account.

Key features include instant payment processing, QR code and NFC payments, real-time transaction tracking, multi-currency support, automated invoicing, detailed analytics dashboard, and seamless integration with popular accounting software.

Zojapay offers lower transaction fees compared to traditional payment processors, instant settlements, no monthly subscription costs, easy setup without specialized hardware, and 24/7 access to your funds and transaction history.

Zojapay employs end-to-end encryption, two-factor authentication, biometric login, real-time fraud detection, and PCI DSS compliance. All transactions are monitored by our AI-powered security system to protect against unauthorized access.

Zojapay currently supports over 25 currencies including USD, EUR, GBP, NGN, KES, GHS, ZAR, and other major African and international currencies. Currency conversion is handled automatically at competitive exchange rates.

Download the Zojapay app from the App Store or Google Play, enter your phone number and email, verify your identity with a valid ID document, set up your business profile, and link your bank account. The entire process takes less than 10 minutes.

Zojapay charges a flat fee of 1.5% per transaction for local payments and 2.5% for international transfers. There are no hidden fees, monthly charges, or setup costs. Volume discounts are available for businesses processing over $10,000 monthly.

Zojapay offers 24/7 customer support via in-app live chat, email, and phone. Our dedicated support team typically responds within 5 minutes during business hours. We also have an extensive help center and community forum.

The Zojapay mobile app is available on iOS and Android. It features an intuitive dashboard, one-tap payment collection, transaction history with filters, push notifications for every payment, offline mode capability, and customizable receipt templates.

Zojapay integrates with popular platforms including Shopify, WooCommerce, QuickBooks, Xero, and Zapier. We also offer a RESTful API and SDKs for custom integrations, enabling developers to embed Zojapay payments into any application.

Unlike traditional payment platforms, Zojapay is specifically designed for small businesses and mobile money agents in emerging markets. It offers lower fees, faster settlements, offline functionality, and no requirement for expensive POS hardware.

If experiencing issues, try updating the app to the latest version, checking your internet connection, clearing the app cache, or re-logging into your account. For payment failures, verify the recipient details and ensure sufficient balance in your account.

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Your Money On Your Terms

Whether applying for a loan or paying bills — ZojaPay keeps up with your life. Download now and get started in minutes.

ZojaPay financial services is provided by Xpress Wallet and Providus Bank which are licensed by the Central Bank of Nigeria. All deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC).

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